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Department Contact Information & Hours

Use the provided contact information to connect with a specific department.

Shortcuts to more information:

Contact Advising if you need help with picking classes, creating a schedule or registering, are unable to connect with your assigned advisor, need immediate assistance, or do not have an advisor. Access more information here.

Accessibility Resource Center Locations:

Visit their webpage and information. 

 

Contact Bursar (Student Accounts) if you need assistance with tuition billing, fees, housing and meal plan charges, student refunds, and other college-related charges.

      • Student ID (if known)
      • Phone number
      • Email address
      • Reason for appointment
      • Time and Date you wish to be contacted

      Note: If connecting with your mobile device, please download Microsoft Teams or Zoom prior to joining the meeting. If using a laptop or desktop, downloading Microsoft Teams is not required.

    Contact the Center for Career Development for help with career exploration, resumes and cover letters, interview preparation, internships and job placement, professional clothing, and other career services.

    Contact Counseling Services to speak with a professional to get help with personal life areas such as anxiety, stress management, family and relationship concerns, depression, substance abuse, and much more. Services are strictly confidential and are free to currently enrolled students.

    Contact the Enrollment Center if you need help with admissions.

    • Refer to the enrollment services webpage for business hours
    • Locations: Bethlehem Campus (Student Enrollment Center) and Pocono Campus (Keystone Hall-Enrollment Services)
    • Live Virtual Admissions (by appointment only): Please send an email to adminfo@northampton.edu with the following information and a staff member will contact you during our business hours: 
      • First Name
      • Last name
      • Student ID (if known)
      • Phone number
      • Email address
      • Reason for appointment
      • Time and Date you wish to be contacted

      Note: If connecting with your mobile device, please download Microsoft Teams or Zoom prior to joining the meeting. If using a laptop or desktop, downloading Microsoft Teams is not required.

    Financial Aid

    Contact Financial Aid if you have any financial aid questions about FAFSA, grants, scholarships, loans, work study, special circumstances (financial-change consideration), and policies.

    • Live Virtual Financial Aid (by appointment only): Please send an email to financialaid@northampton.edu with the following information and a staff member will contact you during our business hours: 
      • First Name
      • Last name
      • Student ID (if known)
      • Phone number
      • Email address
      • Reason for appointment
      • Time and Date you wish to be contacted

      Note: If connecting with your mobile device, please download Microsoft Teams or Zoom prior to joining the meeting. If using a laptop or desktop, downloading Microsoft Teams is not required. 

    Help Desk (IT)

    Contact the Help Desk if you need help with any college technology such as all hardware and software on campus, email, Workday, Brightspace, and other system logins.

    • Phone: 610-861-5413 
    • Email: helpdesk@northampton.edu
    • Hours:
      • Email & Phone Support: Mon-Thurs: 8 a.m.-7 p.m. ET*
      • Drop-in Support: Mon-Thurs,: 8 a.m.-5 p.m. ET*
    • Campus Locations: Bethlehem (Richardson Hall, room 117) and Pocono Campus (Kapp Hall, room 123)
      

    Contact the Learning Center for help with tutoring and academic coaching in a variety of subjects.

    Contact the Public Safety Department for help with safety-related concerns, emergencies, reporting a crime or safety complaint, requesting a safety escort, lockouts, vehicle jumpstarts, and more.

    Contact Records if you need help with FERPA, transcripts, enrollment verification, record retention, credit registration, degree auditing and completion (graduation), and student residency status.

    • Records & Registration FAQs
    • Phone: 610-861-5494
    • Email: record@northampton.edu
    • Refer to the enrollment services webpage for business hours
    • Live Virtual Records (by appointment only): Please send an email to record@northampton.edu with the following information and a staff member will contact you during our business hours.
      • First and Last name
      • Student ID (if known)
      • Phone number
      • Email address
      • Reason for appointment
      • Time and Date you wish to be contacted
    • Mailing Address: Northampton Community College - Student Enrollment Center, Office of Records & Registration, 3835 Green Pond Road | Bethlehem, PA 18020

    Weather/Campus Closing Information

    Sign up for NCC text alerts to be notified of emergencies and weather-related delays, cancellations, and closing information. A banner will also appear on the top of the NCC website homepage.

    • Closing Procedures: When inclement winter weather impacts normal college operations, the college will dictate either a closure (Closed) or remote work (Remote). Listed below are the definitions and expectations of students/faculty and staff during such days.
      • CLOSED: When the college overall or a campus is CLOSED, faculty/staff/students will not be expected to work remotely. All classes – no matter the course format – are cancelled. Students are instructed to check Blackboard for details from their instructors about how these cancelled classes will make up instructional activities.
      • REMOTE: When the college or an individual campus is REMOTE, employees (faculty/staff) who can complete their work remotely will do so. For delayed openings, faculty/staff/students will be expected to report to campus when the campus opens. Classes scheduled with remote instructional activities (online, online blended, online remote/other distance mode, and hybrid) will meet remotely. In-person classes will not meet. Students, no matter the course format of the courses they are taking, are instructed to check Blackboard for details from their instructors.
    • View the Academic Calendar for more information regarding academic dates such as scheduled college closings and other important dates.