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      Respondus

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      What is Respondus?

      Most online exams require students to use Respondus LockDown Browser to access them. Respondus LockDown Browser/Monitor is a custom internet browser that locks down the testing environment within Blackboard, enhancing the integrity of test results.

      Optionally, exams may require the addition of Respondus Monitor as a proctoring tool. A webcam is required if your instructor is using Monitor.

      Install Respondus

      To install and use Respondus LockDown Browser/Monitor, please use the following link: https://download.respondus.com/lockdown/download.php?id=345136956 . 

      Note that this link is specific to NCC and must be used to access your exam on Blackboard. 

      Take exam using Respondus (devices other than Chromebooks)

      1. Run the Respondus LockDown Browser/Monitor browser application from your computer.
        1. Do not try to access the exam through your normal web browser (e.g. Internet Explorer, Firefox, or Safari).
      2. Log into Blackboard from the Respondus LockDown Browser/Monitor browser, navigate to your course, and open the exam to complete it.

      Note: If using a screen reader, the screen reader application must be opened before launching Respondus. The use of a screen reader will not interfere with Respondus LockDown Browser/Monitor's capabilities.

      If a Blackboard test requires that Respondus LockDown Browser/Monitor be used, you will not be able to take the test with a standard web browser. Respondus LockDown Browser/Monitor is a web browser separate from IE/Edge, Firefox, Safari, etc. You will encounter a "password required" page if you try to take the test from a regular web browser. 

      Respondus LockDown Browser/Monitor should only be used for taking Blackboard tests. 

      Using Respondus on a Chromebook

      A Chromebook extension for Respondus LockDown Browser/Monitor is available for exams delivered in Blackboard Learn/Ultra. The extension also supports Respondus Monitor automated proctoring.

      Installing the Chromebook Extension:

      1. To install the new extension to a student-owned Chromebook, students will need to use the regular RLDB installation link for NCC. NOTE: students will NOT be able to search for the app directly from the Chrome web store.
      2. The LockDown Browser installation link will direct students to the Chrome web store, at which point they should select “Add to Chrome” to install the LockDown Browser Extension. A short video is available here. Ensure that your Chrome OS version meets the Respondus requirements.

      Taking exams on Chromebook:

      1. Navigate to your course in Blackboard using Chrome browser.
        1. Use Chrome browser only – you will not be able to use Respondus LockDown Browser with any other browser.
      2. In the course, navigate to the exam. You will be able to see what tests require LockDown Browser by looking at test names.
      3. Click on the exam name to begin.
      4. Once you access the test, it will look and behave like any test taken in Blackboard. You will see the LockDown Browser bar across the top.
      5. Once you have completed the test and checked all your answers, make sure you click Save and Submit.
      6. Upon test completion, you will see a Respondus message indicating that the test is complete.
      7. Click the Continue button to exit LockDown Browser.

      Troubleshoot Issues

      Any issues with completing your test should be directed to your instructor. See the Respondus Support links below for assistance: