Department Contact Information & Hours

Shortcuts to more information:

• Academic Advising
• Accessibility Resource Center
• Bursar (Tuition & Payment)
• Career Services
• Counseling Services
• Enrollment Services / Admissions
• Financial Aid
• Help Desk (IT)
• Learning Center
• Public Safety
• Records & Registration
• Weather/Campus Closing Information

Academic Advising

Contact Advising if you need help with picking classes, creating a schedule or registering, are unable to connect with your assigned advisor, need immediate assistance, or do not have an advisor.

• Email: advinfo@northampton.edu
• Phone: 610-861-5346 (Bethlehem) or 570-369-1871 (Pocono)
• Drop-In (in-person) Advising Hours: 
  • Fall and Spring:
    
    • Mon: 9 a.m.-4:30 p.m.
    • Tue: 9 a.m.-5:30 p.m. (Pocono 9 a.m. to 4:30 p.m.)
    • Wed: 10 a.m.-5:30 p.m.
    • Thurs: 9 a.m.-4:30 p.m.
    • Fri: 9 a.m.-4:30 p.m.
  • Location: Student Enrollment Center (Bethlehem) or Keystone Hall, room 103 (Pocono)

Contact Bursar (Student Accounts) if you need assistance with tuition billing, fees, housing and meal plan charges, student refunds, and other college-related charges.

• Email: bursar@northampton.edu
• Phone: 610-861-5407 (Bethlehem) or 570-369-1800 (Pocono)
• Live Virtual Bursar (by appointment only):

  • Please send an email to bursar@northampton.edu with the following information and a staff member will contact you during our business hours: Monday, Thursday, and Friday 8 a.m.-5 p.m.; Tuesday and Wednesday 8 a.m.-6.p.m.* 

    • First Name
    • Last name
    • Student ID (if known)
    • Phone number
    • Email address
    • Reason for appointment
    • Time and Date you wish to be contacted

    Note: If connecting with your mobile device, please download Microsoft Teams or Zoom prior to joining the meeting. If using a laptop or desktop, downloading Microsoft Teams is not required.

• Campus Locations:
  • Bethlehem Campus: Student Enrollment Center

• • Pocono Campus: Keystone Hall - Enrollment Services
    
    

Career Services

Contact the Center for Career Development for help with career exploration, resumes and cover letters, interview preparation, internships and job placement, professional clothing, and other career services.

• Email: careers@northampton.edu
• Phone: 610-861-5433 (Bethlehem) or 570-369-1871 (Pocono)
• Request An Appointment (In-person or virtual)
• Campus Locations:
  • Bethlehem Campus:
    • College Center 250

• • • Hours: Mon-Fri 8 a.m.-5 p.m.
  • Pocono Campus:
    • Keystone Hall, room 108
    • Hours: Wed 9 a.m.-4 p.m.

Counseling Services

Contact Counseling Services to speak with a professional to get help with personal life areas such as anxiety, stress management, family and relationship concerns, depression, substance abuse, and much more. Services are strictly confidential and are free to currently enrolled students.

• Request an Appointment
• Phone: 610-332-6178 (Bethlehem) or 570-369-1842 (Pocono)
• Campus Locations:
  • Bethlehem Campus:
    • College Center 341

• • • Hours: Monday-Thursday: 8 a.m.-6 p.m.; Friday 8 a.m.-5 p.m.
  • Pocono Campus:
    • Hours: Monday-Friday 9 a.m.-5 p.m.

Enrollment Services /Admissions

Contact the Enrollment Center if you need help with admissions.

Contact Financial Aid if you have any financial aid questions about FAFSA, grants, scholarships, loans, work study, special circumstances (financial-change consideration), and policies.

• Phone: 610-861-5510 (Bethlehem) or 570-369-1801 (Pocono)
• Financial Aid Workday FAQs
• Campus Locations:
  • Bethlehem Campus:
    • Student Enrollment Center

• • • Hours: Mon, Thurs, and Fri: 8 a.m.-5 p.m. and Tues and Wed: 8 a.m.-5 p.m.
    • financialaid@northampton.edu
  • Pocono Campus: 
    • Keystone Hall - Enrollment Services
    • Hours: Mon, Tues, Thurs, and Fri: 8 a.m.-5 p.m. and Wed: 8 a.m.-6 p.m.*

Contact the Help Desk if you need help with any college technology such as all hardware and software on campus, email, Workday, Brightspace, and other system logins.

• ITS Support Portal: submit requests, reset passwords, and find quick answers.

• Phone: 610-861-5413 
• Email: helpdesk@northampton.edu
• Hours:
  • Email & Phone Support: Mon-Fri: 8 a.m.-7 p.m. ET*
  • Drop-in Support: Mon-Fri: 8 a.m.-5 p.m. ET*
• Campus Locations: 
  • Bethlehem: Richardson Hall, room 117
  • Pocono Campus: Kapp Hall, room 123

Learning Center

Contact the Learning Center for help with tutoring and academic coaching in a variety of subjects.

• Campus Locations 
  • Bethlehem: College Center, room 315
    • Phone: 610-861-5517
    • Email: tutoring@northampton.edu
    • Hours: Mon-Thurs: 10 a.m.-7 p.m. & Fri. 8 a.m.-5 p.m.
  • Bethlehem Science Resource Center: Penn Hall, room 211
    • Phone: 610-861-5517
    • Email: tutoring@northampton.edu
    • Hours: Mon-Thurs: 9 a.m.-7 p.m.; Fri. & Sat. 10 a.m.-3 p.m. 
  • Residence Hall Study Lounge (for students living on campus in the residence hall)
    • Hours: Mon. 4 p.m.-6 p.m.; Tues. & Wed. 2 p.m.-4 p.m.
  • Pocono: Keystone Hall, room 140
    • Phone: 570-369-1820
    • Email: tutoring@northampton.edu
    • Hours: Mon-Thurs: 10 a.m.-7 p.m.; Fri. 10 a.m.-2 p.m.; Sat. 11 a.m.-3 p.m.
  • Online Tutoring and Academic Coaching
    • Virtual Front Desk
    • Hours: Mon-Thurs: 10 a.m.-9 p.m.; Sun 1-9 p.m.

Public Safety

Contact the Public Safety Department for help with safety-related concerns, emergencies, reporting a crime or safety complaint, requesting a safety escort, lockouts, vehicle jumpstarts, and more.

• Campus Locations:
  • Bethlehem Campus (available 24 hours a day): 610-861-5588
  • Pocono Campus:
    • Public Safety: 570-369-1911
    • Main Office: 570-369-1800
  • Fowler Campus:
    • Public Safety: 484-390-3240
    • Front Desk: 610-332-8659

Records & Registration

Contact Records if you need help with FERPA, transcripts, enrollment verification, record retention, credit registration, degree auditing and completion (graduation), and student residency status.

• Records & Registration FAQs
• Phone: 610-861-5494
• Bethlehem Campus:
  
  • Monday: 8 a.m. - 5 p.m. EST
  • Tuesday: 8 a.m. - 6 p.m. EST
  • Wednesday: 8 a.m. - 6 p.m. EST
  • Thursday: 8 a.m. - 5 p.m. EST
  • Friday: 8 a.m. - 5 p.m. EST
• Pocono Campus:
  • Monday: 8 a.m. - 5 p.m. EST
  • Tuesday: 8 a.m. - 5 p.m. EST
  • Wednesday: 8 a.m. - 6 p.m. EST
  • Thursday: 8 a.m. - 5 p.m. EST
  • Friday: 8 a.m. - 5 p.m. EST

• Email: record@northampton.edu
• Live Virtual Records (by appointment only):

  • Please send an email to record@northampton.edu with the following information and a staff member will contact you during our business hours.

    • First Name
    • Last name
    • Student ID (if known)
    • Phone number
    • Email address
    • Reason for appointment
    • Time and Date you wish to be contacted

    Note: If connecting with your mobile device, please download Microsoft Teams or Zoom prior to joining the meeting. If using a laptop or desktop, downloading Microsoft Teams is not required.

• Mailing Address:

Northampton Community College

Student Enrollment Center

Office of Records & Registration

3835 Green Pond Road

Bethlehem, PA 18020

Weather/Campus Closing Information

Sign up for NCC text alerts to be notified of emergencies and weather-related delays, cancellations, and closing information. A banner will also appear on the top of the NCC website homepage.

• Closing Procedures: When inclement winter weather impacts normal college operations, the college will dictate either a closure (Closed) or remote work (Remote). Listed below are the definitions and expectations of students/faculty and staff during such days.
  • CLOSED: When the college overall or a campus is CLOSED, faculty/staff/students will not be expected to work remotely. All classes – no matter the course format – are cancelled. Students are instructed to check Blackboard for details from their instructors about how these cancelled classes will make up instructional activities.

• • REMOTE: When the college or an individual campus is REMOTE, employees (faculty/staff) who can complete their work remotely will do so. For delayed openings, faculty/staff/students will be expected to report to campus when the campus opens. Classes scheduled with remote instructional activities (online, online blended, online remote/other distance mode, and hybrid) will meet remotely. In-person classes will not meet. Students, no matter the course format of the courses they are taking, are instructed to check Blackboard for details from their instructors.
• View the Academic Calendar for more information regarding academic dates such as scheduled college closings and other important dates.